, beneficiary feed-back mechanisms and similar efforts, especially using mobile apps is becoming more and more popular in the WASH sector. RWSN has even a dedicated group on it over at Dgroups.org
So, what are some popular services or software that you can recommend?
At my organisation we usually resort to ODK
. Which is nice and well proven, but the mobile-apps really show their age, and all in all they are more geared towards lengthy (data-sensitive) surveys. This is not surprising given that they were originally developed in the health-sector, but for the often more simple WASH sector needs it feels clunky at times. It seems like ONA
is trying to improve on that a bit (by adding maps) and with the Enketo webform
tool it sure looks nicer... but somehow I still feel like this isn't quite the best solution yet.
Personally I would also much prefer an open-source solution that can be self-hosted, but any suggestions are welcome.
Are there any solutions that also allow direct beneficiary feedback/reporting mechanisms? Maybe something that links also to popular socail services such as Facebook or Twitter?